1. Introduction
HR Professional Courses ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (chernichnaya-lipa.com) or use our services.
We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data, your privacy rights, and how the law protects you.
2. Information We Collect
We may collect the following types of information from you:
2.1 Personal Information
- Name, email address, phone number, and professional information that you provide when registering for an account, subscribing to our services, or filling out forms on our website
- Billing information, such as credit card details, when you purchase our courses or services
- Information you provide when contacting our customer support
- Profile information, including your preferences, feedback, and survey responses
2.2 Technical Information
- IP address, browser type and version, time zone setting, browser plug-in types and versions
- Operating system and platform, device information
- Location information based on your IP address
- Pages viewed, links clicked, and your browsing patterns on our website
We collect this information when you:
- Register an account or fill out a form on our website
- Subscribe to our newsletter or marketing communications
- Register for a course or purchase our services
- Request customer support
- Browse our website
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 To Provide and Improve Our Services
- Process your registrations and purchases
- Provide access to our courses and educational materials
- Personalize your experience on our website
- Improve our website, products, and services
- Provide customer support
3.2 Marketing and Communications
- Send you newsletters, promotional materials, and other information that may be of interest to you
- Invite you to participate in surveys or provide feedback
- Notify you about changes to our services or policies
3.3 Legal and Security Purposes
- Comply with legal obligations
- Protect against and prevent fraud, unauthorized transactions, and other illegal activities
- Enforce our terms of service and other agreements
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: We process your data based on your explicit consent, such as when you subscribe to our newsletter.
- Contract Performance: We process your data to fulfill our contractual obligations to you, such as providing courses you've registered for.
- Legitimate Interests: We process your data for our legitimate business interests, such as improving our services, marketing, and preventing fraud.
- Legal Obligation: We process your data to comply with legal requirements, such as tax laws.
5. Data Sharing and Disclosure
We may share your information with the following third parties:
- Service Providers: Companies that provide services to us, such as payment processors, email delivery services, and analytics providers.
- Business Partners: We may share non-personal, aggregated information with business partners for analytics and service improvement purposes.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:
- Encryption of sensitive data
- Regular security assessments
- Access controls to limit data access to authorized personnel
- Secure network architecture and secure coding practices
- Employee training on data protection and security
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider:
- The amount, nature, and sensitivity of the personal data
- The potential risk of harm from unauthorized use or disclosure
- The purposes for which we process your personal data
- Whether we can achieve those purposes through other means
- The applicable legal requirements
8. Your Rights
Under applicable data protection laws, you have the following rights regarding your personal data:
- Access: You can request access to your personal data that we hold.
- Rectification: You can request that we correct any inaccurate or incomplete personal data.
- Erasure: You can request that we delete your personal data in certain circumstances.
- Restriction: You can request that we restrict the processing of your personal data in certain circumstances.
- Data Portability: You can request to receive a copy of the personal data you have provided to us in a structured, commonly used, and machine-readable format.
- Objection: You can object to our processing of your personal data in certain circumstances.
- Withdraw Consent: You can withdraw your consent at any time where we rely on consent to process your personal data.
To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights.
9. International Data Transfers
We primarily store and process your personal data within the European Economic Area (EEA). However, some of our service providers may be located outside the EEA. Whenever we transfer your personal data outside the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
- Transfer to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission
- Use of specific contracts approved by the European Commission that give personal data the same protection it has in Europe
- Use of service providers covered by approved frameworks, such as the EU-US Privacy Shield or Standard Contractual Clauses
10. Children's Privacy
Our services are not intended for children under the age of 16, and we do not knowingly collect personal data from children under 16. If you are a parent or guardian and you believe that your child has provided us with personal data, please contact us so that we can take steps to delete such information.
11. Third-Party Links
Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We will also notify you of material changes via email or a prominent notice on our website.
We encourage you to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- By email: [email protected]
- By phone: +46 8 123 45 67
- By mail: HR Professional Courses, Drottninggatan 56, 111 21 Stockholm, Sweden
If you have unresolved concerns, you have the right to complain to a data protection authority in the place where you live, where you work, or where you believe an infringement has occurred.
